Return and Refund Policy

Last updated: April 16, 2025

Thank you for shopping at Monetisunglasses.com, operated by Moneti LLC. We encourage you to review our return and refund policies if you are not entirely happy with a purchase for any reason.

Any items you bought from us are subject to the following terms.

Website refers to Monetisunglasses.com, accessible from www.monetisunglasses.com

Goods refer to the items offered for sale on the service.
Orders mean a request by You to purchase goods from Us.

Your Order Cancellation Rights:

You are entitled to cancel your order within 30 days without giving any reason for doing so.
The deadline for canceling an order is 30 days from the date on which you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform us of your decision by:
By visiting this page on our website: https://monetisunglasses.com/returns
By phone number: +1-845-476-3354
We will reimburse you no later than 14 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Conditions for Returns

In order for the goods to be eligible for a return, please make sure that:

The Goods were purchased in the last 30 days
The Goods are in the original packaging

The following goods cannot be returned:

The supply of goods made to your specifications or clearly personalized.
The supply of goods that, according to their nature, are not suitable to be returned, deteriorate rapidly, or where the date of expiry is over.
The supply of goods that are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of goods, which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Only regular priced goods may be refunded. Unfortunately, goods on sale cannot be refunded. This exclusion may not apply to you if it is not permitted by applicable law.

Hassle-Free. No Cost. 30-Day Return Window.

At Moneti Sunglasses, we believe returns shouldn't be complicated. That’s why we’ve designed a stress-free process to make it easy for you.
If you're not completely satisfied with your Monetisunglasses purchase—for any reason—you can return it within 30 days using our complimentary return shipping label* for a full refund (excluding any original shipping fees).
Prefer something else? We also offer exchanges or store credit.
Returned items must be in unused, original condition and include all packaging, tags, authenticity cards, dust bags, and protective materials. Items not meeting these criteria may incur a restocking fee or be declined at our discretion.
Please ensure your return is postmarked within 30 days of your return approval to avoid cancellation of the request.
*Complimentary return shipping labels are available for U.S. orders only. You are responsible for the cost of shipping and risk of returning the goods to us. You should send the goods to the following address 187 Wolf Rd., STE 300, Unit 83, Albany, NY, 12250

How to Return or Exchange:

Submit Your Return Request

Complete our return/exchange request form online
By visiting this page on our website https://monetisunglasses.com/returns

You’ll need your order number and the email address used at checkout—both can be found in your order confirmation email.
If you prefer to exchange instead of return, simply indicate that on the form.

Print and Ship with Free Return Label

After submitting your request, you’ll receive a prepaid return shipping label. Attach it securely to your package and drop it off at your local post office or leave it for your mail carrier.

Fast Refund or Exchange Processing

Once your return arrives, we’ll process your refund or exchange within 48 hours. Refunds will be issued to the original payment method.
A confirmation email will be sent, and please allow 3–5 business days for the refund to appear on your account.
If you're exchanging, a new tracking number for your replacement item will be emailed to you once it ships.
For any questions not covered here, feel free to reach out to our support team at service@monetisunglasses.com — we’re here to help.
Let me know if you want a version with a more casual or luxurious tone!
We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service.
We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Gifts:

If the goods were marked as a gift when purchased and then shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.
If the goods weren't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, we will send the refund to the gift giver.

Start your return