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Contact Us

You can also call us and order your sunglasses Our staff are available and happy to answer your questions.

We’d love to help you get all the information you need to in order to make the best choice.

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write to us using the contact form below. 

Contact us

Customer Support
  • How will I be refunded for my return?
    Refunds will be issued to the original payment method used during the purchase. If you used a gift card, the refund will be issued as store credit.
  • Which countries does Moneti Sunglasses ship to?
    Moneti Sunglasses ships to various locations including the USA, Canada, and APO/FPO addresses. For a complete list of shipping destinations, please visit our Shipping Policy page https://www.monetisunglasses.com/shipping-policy
  • What is the return policy for Moneti Sunglasses?
    Customers are responsible for return shipping costs and risk. Refunds are processed within 14 days of receiving returned goods. Gift returns are handled differently based on the original purchase status. For more information please checkout https://www.monetisunglasses.com/returns-and-refunds-policy
  • What should I do if I receive a damaged or defective item?
    If you receive a damaged or defective item, please contact our customer service team immediately. We will arrange for a replacement or refund as per your preference.
  • What is the shipping policy for Moneti Sunglasses?
    Orders are processed within 1-3 business days, with delivery estimates displayed at checkout. We ship worldwide including P.O. boxes and APO/FPO addresses. Customers will receive a Shipment Confirmation email with tracking details.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
  • Is there a restocking fee for returns?
    No, we do not charge a restocking fee for returns. However, customers are responsible for return shipping costs.
  • Can I return an item purchased on sale?
    Sale items can be returned unless stated otherwise in the sale terms. Please refer to our Return Policy page for specific details regarding sale items.
  • How can customers choose the right size and frame for sunglasses at Moneti Sunglasses?
    Customers can use the frame size guide available on the website to find the perfect fit based on their face size and current glasses. The guide provides detailed instructions on measuring and selecting the right size and frame for both sunglasses and eyeglasses.
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