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An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".

Customers are responsible for return shipping costs and risk. Refunds are processed within 14 days of receiving returned goods. Gift returns are handled differently based on the original purchase status. For more information please checkout https://www.monetisunglasses.com/returns-and-refunds-policy

Orders are processed within 1-3 business days, with delivery estimates displayed at checkout. We ship worldwide including P.O. boxes and APO/FPO addresses. Customers will receive a Shipment Confirmation email with tracking details.

Customers can use the frame size guide available on the website to find the perfect fit based on their face size and current glasses. The guide provides detailed instructions on measuring and selecting the right size and frame for both sunglasses and eyeglasses.

Moneti Sunglasses ships to various locations including the USA, Canada, and APO/FPO addresses. For a complete list of shipping destinations, please visit our Shipping Policy page https://www.monetisunglasses.com/shipping-policy

Refunds will be issued to the original payment method used during the purchase. If you used a gift card, the refund will be issued as store credit.

If you receive a damaged or defective item, please contact our customer service team immediately. We will arrange for a replacement or refund as per your preference.

No, we do not charge a restocking fee for returns. However, customers are responsible for return shipping costs.

Sale items can be returned unless stated otherwise in the sale terms. Please refer to our Return Policy page for specific details regarding sale items.